The Relationship between Teachers’ Emotional Intelligence, Job Stress on Job Performance in Higher Education Institutions in the United Arab Emirates During the COVID-19 Pandemic

Zakkia Uzair, Dr. Amiya Bhaumik

© 2023 Zakkia Uzair, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 International. (CC BY-NC 4.0).

Citation Information: SAR Journal. Volume 6, Issue 1, Pages 28-36, ISSN 2619-9955, https://doi.org/10.18421/SAR61-05, March 2023.

Received: 15 December 2022.
Revised:   14 February 2023.
Accepted: 20 February 2023.
Published: 28 March 2023.

Abstract:

Teachers' emotional intelligence has been impacted by fast changes in educational systems around the world because of COVID-19 that affected teachers’ performance. This paper aims to look at the relationship between EI and job stress on teachers' job performance. Out of 250, 181 questionnaires were collected back with a return rate of 72.4 percent from various institutes in Sharjah and Ajman UAE. AMOS version 28 was used. The model was tested using a two-stage SEM methodology; first, the measurement model was used to assess the validity and reliability of the instrument, and then the structural model was estimated. The results revealed that there was a significant positive association between EI & job performance, the relationship of stress was found to be negative and significantly linked to EI during COVID-19. The results further show a positive but insignificant relationship between stress and job performance. As this study was restricted to Sharjah and Ajman UAE, therefore it cannot be generalized.

Keywords – EI, job stress, job performance, teachers, COVID-19, UAE.

                   

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