Strengthening Loyalty and Performance of Government Office Employees: Exploring Leadership Strategies

Nur Kholis, Hana Putri Puji Astuti

© 2023 Nur Kholis, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 International. (CC BY-NC 4.0).

Citation Information: SAR Journal. Volume 6, Issue 3, Pages 154-160, ISSN 2619-9955,, September 2023.

Received: 23 June 2023.
Revised:   07 August 2023.
Accepted: 14 August 2023.
Published: 26 Septemper 2023.


Maintaining loyal and high-performing employees is critical to organizational productivity, higher teamwork, innovation, and personal satisfaction. This study investigates strategies employed by leaders in strengthening loyalty and the performance of government office employees. This study used a qualitative-descriptive approach and gathered primary data from interviews with key informants, including the head division, three section chiefs, and four employees. The results show that employee loyalties and performances were demonstrated through their ability to complete tasks, cooperate, work punctually, and provide good services. Leaders employed some critical strategies: motivating employees, building effective communication, fostering work relationships, and performing work supervision. The techniques used were associated with a positive work environment, such as the achievement of targets, the establishment of good cooperation among employees, the creation of a family atmosphere at work, and the occurrence of a pattern of mutual relationships between employees and leaders.

Keywords – employee loyalty, employee performance, leadership strategy


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