Application of Kaizen Philosophy in Business Process Improvement in the Automotive Industry

Elizabeta Mitreva, Pavlinka Todorova, Dzevat Kicara

© 2024 Elizabeta Mitreva, published by UIKTEN. This work is licensed under the Creative Commons Attribution-NonCommercial 4.0 International. (CC BY-NC 4.0).

Citation Information: SAR Journal. Volume 7, Issue 2, Pages 113-119, ISSN 2619-9955,, June 2024.

Received: 29 April 2024.
Revised:   01 June 2024.
Accepted: 06 June 2024.
Published: 28 June 2024.


This paper presents the application of the Kaizen philosophy in business process improvement in the automotive industry in the Republic of North Macedonia using methods and techniques for continuous improvement. The purpose of this paper is to indicate the benefit from the application of the methods and techniques from the adoption of the Kaizen philosophy and the Rational (Lean) production which are actually applied by the companies. Through the implementation of the tools, the processes, efficiency, effectiveness, and quality of the products are significantly improved, and thеrefore the companies become more competitive in the market.

Keywords – Kaizen philosophy, methods and techniques, continuous improvement, automotive industry, Lean manufacturing.


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